Customer Reviews

READ WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US!

We are always aiming to achieve 5 star reviews from our customers and generally hit that target! Please have a read for yourself, more reviews on our Facebook page, Google and Autotrader.


James Fleetwood

Online purchase,


After a change in circumstances i needed a new car, and with the current situation (covid) i did not feel comfortable in visiting forecourts ( wife is due to give birth ). so after much looking on auto trader i came across an Audi A6 and Westwood cars.

initially i was a little hesitant as i like to see my cars and test drive / poke around them before i purchase. I spoke to Steve who was very good at reassuring me and explaining the cars history / condition in both brutal honesty and in great detail,

Following my initial call a phoned and asked for a video of specific parts of the car for me to look at which Steve was more than happy to do.

my third message to Steve were for certain photos of the car so i could look at certain things in more detail again he happily produced the photos

finally after answering my final questions and sending another video of the car pointing out the only single blemish in the paintwork ( a 3 mm mark ) i was happy to go ahead and purchase. again this was only due to the confidence Steve gave me in the purchase.

the car was paid for and promptly delivered. the delivery driver was both courteous and polite, he arrived early and took me through all the documents which were prepared and explained about the warranty etc.

Overall,
i would be happy to purchase from westwood cars again and have the safe knowledge and confidence that they offer both an exceptional service and quality cars. (it pretty much drives like new).

Many thanks for a great experience and car !

Buy from Westwood cars with confidence.

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A great service from the guys at Westwood. They didn't do any hard selling and we great at meeting my requirements. Fresh service and MOT on the car before I picked it up and it was all cleaned. Highly recommend

Becky Hill (Surrey)

I have been buying my cars for years through Westwood car & commercial, i have always been happy and they always make changing my finance and car a very easy process, would highly recommend to anyone looking for a good used car

Lilly Deans (Bromley Kent)

Having had a few bad experiences in the past was wary of having a repeat, however staff at Westwood's put me at ease and mad me feel really welcome. I was left to make up my own mind and there was no pressure at any time. I would highly recommend Westwood car and commercial.

Michael Andrews (London)

Very happy with my new car, thanks to everyone at Westwood, will be coming back next time x

Mrs Berry (Gravesend)

Love my new TT thank you so much very easy transaction start to finish, cheers again guys.

Mr Hill (Essex)

Thanks to everyone at Westwoods very helpful during purchase and after would recommend to all thanks guys.

Craig Morris (Dartford)

First time buying from Westwood. Really pleased with our purchase. Large selection of clean, well maintained vehicles at competitive prices. Staff are friendly and very efficient without being pushy. After sales service outstanding. Can't fault them at all. Will definitely be back when it's time for a new car and I recommend these guys any day.

Werner Vester (London)

I really apreciated the help that we got from the advisor. Brill people working there. Verry happy with what we recieved. I do recomand it 100% especial if you are forein and you have no ideea about credits. They will be patience and explain to you.

Ene Oana Stefania (Devon)

Great service received today picking up the new car, owner a lovely guy. Thanks again.

Zoe Fowler (Essex)

Bought several cars and always had very good service highly recommended

James Mackay (Maidstone)

Brought two vehicles from here... Both have been fantastic! Really helpful & genuine guys.. I would seriously recommend this garage to everyone!

Joss Stevens (Gravesend)

Just bought my new car!!! Can't thank the guys enough very helpful didn't rush me and there was no pressure to buy. Clean cars and a wide variety. I LOVE MY NEW CAR, THANK YOU SO MUCH. I highly recommend Westwood if you want a new car this is the place to buy one!! Was worth the trip from Essex

Georgia Moore (Romford Essex)

Can honestly say, I tried hard to find a fault with Westwood in particular Gavin who ensured I was totally happy all the way through the process, never did I feel I was under any pressure. When I said I wanted to have 5 mins on my own to think I had to go and find him! When I left in my new TT I was shown all the controls so I was totally comfortable driving home. Excellent would recommend

Claire

I would just like to say . What a great place to buy a car. After having a bad experience , elsewhere . These guys , were throughly professional , friendly and more importantly honest . And I love the new car !!. Thank you Westwood .

Cassie Haward (Eastbourne)

Absolutely amazing service from all at Westwood, very helpful and friendly, nice easy transaction from start to finish (applied for car on sun evening and drove away in it on Tues morning. Loving my new Fiesta guys thanks a million Tracey X

Tracey Allan

Absolutely fantastic service! 1st class and truly wonderful buying experience. Great respect, and very helpful salesman! Very happy with my purchase and great all round service! Well done and keep up the good work! Would definetly recommend you to everyone! I am one happy and most delighted customer!

Khurshid Ali (Sheffield)

I collected my new car on Saturday and its amazing, all the guys at Westwood are so lovely and friendly and would highly recommend :)

Gemma Bottomley (Surrey)

This the first time we have used Westwood Car and Commercial and I have to say the guy to ask for for in my opinion is Lee. He could not have been more helpful or attentive and was only interested that we left happy when we did make a purchase. No hard sell and no pressure and excellent customer service as well. Every car on display seemed to gleam and ours was cleaned serviced and polished ready for collection. A very pleasant and stress free experience and we look forward to doing further business with them in the future. Will definitely recommend them. They are easy to find and to get to from the A2 especially.

Robert Angus (Herne Bay)

Purchased a Corsa through Westwood and dealt with Lee, can't thank him enough for the great service I received, would definitely recommend Westwood to any family and friends looking to buy a car.

Marie Etheridge

Just brought a car from Westwood and would like to say how pleased I am with it and the service we received from the beginning of enquiring about the car to the delivery. Great place and we will def use you guys again in the future Thanks you to all at Westwood a special thank you to Steve.

Claire Swan

An excellent service from Lee, who organised all the paperwork and delivered the car. I would gladly buy from them again.

Jeremey Dowling

Fantastic services Lee at Westwood. its very relaxing & pressure-free sales. we are very happy with our new car. Thank you Westwood.

Ola

Got myself a very good car at a good price, staff fixed the car and put car mats in for me prior to picking up - highly recommend!

Donna Pirou